[CONVERSATIONS] Automatically generate a summary and transcript of conversations
The feature now allows you to automatically generate a summary and full transcript for each Conversation AI session. Summaries are triggered based on rules for bot inactivity or standby, replace the previous summary, and can be saved in the contact, trigger automations, or send email notifications. Dedicated variables are available to feed advanced CRM scenarios. Feature to be enabled from Agency Labs.
Status: Finalisé
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